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Social Media Manager

Organization: American Civil Liberties Union Foundation
Date Posted: 3/9/2018
City: New York
Location: New York
Country: United States
Primary Category: Media
Type of Position: Full-Time

Description & Details

Career Opportunity

Social Media Manager [COMM-42]

American Civil Liberties Union Foundation

Communications Department, NY

For nearly 100 years, the ACLU has been our nation’s guardian of liberty, working in courts, legislatures, and communities to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it’s ending mass incarceration, achieving full equality for the LGBT community, advancing racial justice, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties and civil rights cases and issues to defend all people from government abuse and overreach. With more than one million members, activists, and supporters, the ACLU is a nationwide organization that fights tirelessly in all 50 states, Puerto Rico, and Washington, D.C., for the principle that every individual’s rights must be protected equally under the law, regardless of race, religion, gender, sexual orientation, gender identity or expression, age, disability, national origin, record of arrest or conviction.


The ACLU places great emphasis on the role of communications in framing the debate on its issues, building support, and increasing the impact of its work. The Communications Department is responsible for promoting the ACLU’s mission, its brand and its programs through the media, multi-faceted campaigns, digital and social media communications, publications and events.

The Communications Department is seeking a Social Media Manager to join its Online Engagement unit. The Social Media Manager leads development and execution of the ACLU’s social media strategy, positioning the ACLU as a thought leader on its social channels, the Social Media Manager crafts campaign and promotion strategies, manages audience growth and engagement on social channels, and oversees content planning, production, and posting to achieve ACLU’s social media goals.


  • Craft and implement creative, multi-faceted social strategies for advocacy, public education, live events, and media campaigns.
  • Track and monitor the success of social media and online engagement initiatives towards achieving key goals.
  • Position the ACLU as a thought leader on core social media channels.
  • Identify high-impact opportunities to increase the visibility of our advocacy, programmatic, and legislative work, and to generate email list and social media audience growth.
  • Cultivate relationships with social media influencers.
  • Guide and advise staff across the organization on effective and engaging opportunities to maximize visibility for ACLU’s work.
  • Launch the ACLU’s presence on new social platforms; monitor trends and emerging practices; and evaluate and recommend new platforms for adoption.
  • Develop and lead trainings for staff and affiliates across the U.S. on developing their social media presence, best practices, advertising, and audience growth strategies.
  • Create and implement online advertising strategies, including social media advertising and advertising on other digital platforms.
  • Write and edit social content; maintain a publishing calendar; and post social media content to all channels.
  • Provide off-hour coverage, as part of a rotating schedule, for social media and web publishing.
  • Demonstrate a commitment to diversity within the office using a personal approach that values all individuals and respects differences in regards to race, ethnicity, age, gender identity and expression, sexual orientation, religion, ability and socio-economic circumstance, and record of arrest or conviction.
  • Commitment to work collaboratively and respectfully toward resolving obstacles and/or conflicts.


  • Bachelor’s degree or equivalent professional experience (minimum of seven years’ experience in nonprofit communications, social media marketing, or related fields) is required.
  • Excellent verbal, writing and interpersonal communications skills; strong attention to detail, ability to write and deliver work product under deadlines, and commitment to high quality standards.
  • Demonstrated experience running successful social media campaigns.
  • Experience developing social media strategy for an organization with a significant presence.
  • Experience planning, developing, and promoting social media content for issue-based, nonprofit, or political advocacy organizations; familiarity with a broad range of social media strategies.
  • Significant and demonstrated experience managing professional social media profiles on Facebook and Twitter. Experience launching an organization’s presence on emerging platforms.
  • Basic experience with HTML, CSS and Photoshop.
  • Ability to manage several complex projects simultaneously, often under tight deadlines.
  • Must be self-motivated, demonstrate grace under pressure and possess the ability to work well both independently as well as within a team.
  • Demonstrated commitment to the mission of the ACLU.


The ACLU offers a generous and comprehensive compensation and benefits package, commensurate with experience and within parameters of the ACLU compensation scale.


Please send a cover letter, a resume and a relevant writing sample to - reference [COMM-42/ACLU-W] in the subject linePlease note that this is not the general ACLU applicant email address.

Please indicate in your cover letter where you learned of this career opportunity.

Applications will be accepted until the position is filled.

This job description provides a general but not comprehensive list of the essential responsibilities and qualifications required. It does not represent a contract of employment. The ACLU reserves the right to change the job description and/or posting at any time without advance notice.

ACLU is an equal opportunity employer. We value a diverse workforce and an inclusive culture. The ACLU encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction.

The ACLU undertakes affirmative action strategies in its recruitment and employment efforts to assure that persons with disabilities have full opportunities for employment in all positions.

We encourage applicants with disabilities who may need accommodations in the application process to contact: Correspondence sent to this email address that is not related to requests for accommodations will not be reviewed. Applicants should follow the instructions above regarding how to apply.

The ACLU comprises two separate corporate entities, the American Civil Liberties Union and the ACLU Foundation. Both the American Civil Liberties Union and the ACLU Foundation are national organizations with the same overall mission, and share office space and employees. The ACLU has two separate corporate entities in order to do a broad range of work to protect civil liberties. This job posting refers collectively to the two organizations under the name “ACLU.”

How to Apply / Contact


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